Terms of service

TERMS OF SERVICE

Last Updated: September 21, 2026

OVERVIEW

This website is operated by Shenzhen YiYangWeiPu Technology Co., Ltd., trading as VapeMaxs. Throughout the site, the terms “VapeMaxs”, “we”, “us” and “our” refer to Shenzhen YiYangWeiPu Technology Co., Ltd., as applicable.

VapeMaxs offers this website, including all information, tools, products and services available from this site, to you conditioned upon your acceptance of these Terms of Service and all policies and notices referenced herein.

By visiting www.vapemaxs.com, creating an account, placing an order, purchasing products from us, or otherwise using the website, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.

Any new features, services or products added to the website will also be subject to these Terms of Service.

SECTION 1 - ELIGIBILITY AND AGE REQUIREMENTS

Our products are intended exclusively for persons who have reached the minimum legal age required to purchase, possess and use vaping, tobacco or nicotine-related products in their jurisdiction.

You may not purchase products from VapeMaxs if you are under the applicable legal age in your country, state, province or region.

Where the applicable law requires a higher minimum age, the higher age requirement applies.

By accessing age-restricted areas of our website or placing an order, you represent and warrant that:

  • you meet the applicable minimum legal age requirements;

  • the information you provide regarding your age and identity is accurate;

  • you are legally permitted to purchase the products ordered in your jurisdiction; and

  • you are purchasing the products for lawful purposes.

We reserve the right to request age or identity verification before processing or shipping an order.

We may use third-party age or identity verification services where permitted by applicable law.

If we are unable to verify your eligibility, we may refuse, suspend or cancel your order.

Purchasing products on behalf of a person who does not meet the applicable legal age requirement is prohibited.

SECTION 2 - LEGAL AVAILABILITY OF PRODUCTS

Vaping, nicotine and related products are regulated differently in different countries and regions.

The availability of a product on our website does not necessarily mean that the product may lawfully be purchased, imported, possessed, resold or used in every jurisdiction.

We may restrict products, quantities, shipping destinations, payment methods or orders based on:

  • applicable laws or regulations;

  • product restrictions;

  • age requirements;

  • customs requirements;

  • carrier restrictions;

  • payment provider requirements;

  • manufacturer restrictions; or

  • our internal compliance policies.

We reserve the right to refuse or cancel orders destined for locations where we reasonably believe the sale, shipment or importation of the relevant products may be prohibited or restricted.

Customers are responsible for ensuring that their purchase and use of products comply with applicable local laws.

Nothing in these Terms requires us to supply a product where doing so would violate applicable law.

SECTION 3 - ONLINE STORE TERMS

You may not use our products, website or services for any unlawful or unauthorized purpose.

You may not use the website to violate any applicable law, including laws relating to:

  • age-restricted products;

  • tobacco or vaping products;

  • consumer protection;

  • intellectual property;

  • customs and importation;

  • fraud;

  • sanctions or export controls; or

  • data protection.

You must not transmit viruses, malware, malicious code or any other technology intended to interfere with the operation or security of the website.

A breach of these Terms may result in suspension or termination of access to our services.

SECTION 4 - PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, capacities, colors, flavors, nicotine information and other information displayed on our website are accurate.

However, packaging, appearance, specifications or other product characteristics may occasionally change due to manufacturer updates.

Product images are provided for general reference and may appear differently depending on lighting, photography, screen settings, manufacturing batches or packaging revisions.

Where there is a material discrepancy between information displayed on our website and information printed on the original product packaging, please contact us before using the product.

You should always read and follow the manufacturer's instructions, warnings and product labeling.

Some products sold through VapeMaxs may contain nicotine. Nicotine is an addictive substance.

Products sold through this website are not intended to diagnose, treat, cure or prevent any disease.

SECTION 5 - PRICES

All prices displayed on the website are shown in the currency selected or displayed on the relevant page.

We reserve the right to change product prices at any time before an order has been accepted.

Unless expressly stated otherwise, displayed prices may not include:

  • import duties;

  • customs charges;

  • local taxes;

  • brokerage fees;

  • handling charges; or

  • other fees imposed by authorities or third parties in the destination country.

Where we are legally required to collect tax at checkout, the applicable amount will be displayed before payment where technically possible.

Pricing errors may occasionally occur.

If a product has been listed at an incorrect price due to a technical, typographical or other error, we may contact you to offer the option of proceeding at the correct price or cancelling the affected item or order.

SECTION 6 - ORDERS AND ORDER ACCEPTANCE

Submitting an order through the website constitutes an offer to purchase the selected products.

An automated order confirmation or payment confirmation acknowledges that we have received your order but does not necessarily mean that we have accepted it.

Unless applicable law requires otherwise, an order is accepted when we confirm that it has been approved for processing or shipment.

We reserve the right to reject or cancel an order before acceptance for reasonable grounds, including:

  • product unavailability;

  • incorrect pricing;

  • suspected fraud;

  • failed age verification;

  • payment problems;

  • shipping restrictions;

  • customs restrictions;

  • quantity restrictions;

  • compliance concerns; or

  • suspected violation of these Terms.

If payment has already been collected for an order that we cancel, we will refund the relevant amount using the original payment method where reasonably possible.

SECTION 7 - ACCOUNT AND BILLING INFORMATION

You agree to provide current, complete and accurate purchasing and account information for all purchases made through VapeMaxs.

You are responsible for maintaining the accuracy of your:

  • name;

  • billing information;

  • shipping address;

  • email address;

  • telephone number; and

  • payment information.

We are not responsible for losses caused by incorrect information provided by the customer, except where liability cannot legally be excluded.

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us promptly if you believe your account has been accessed without authorization.

SECTION 8 - PAYMENT

Available payment methods may vary depending on location, order value and product type.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers.

We do not guarantee that every payment method will be available for every order or destination.

Orders may be delayed or cancelled where payment cannot be verified or authorized.

Any fraudulent use of payment methods may be reported to the relevant payment provider or authorities where required or permitted by law.

SECTION 9 - SHIPPING AND DELIVERY

Shipping options, estimated processing times and estimated delivery times may be provided on our website or during checkout.

Delivery dates are estimates unless expressly guaranteed in writing.

Delivery times may be affected by circumstances outside our reasonable control, including:

  • customs inspections;

  • carrier delays;

  • weather;

  • transportation disruptions;

  • destination-country regulations;

  • public holidays;

  • security inspections;

  • incorrect addresses; or

  • force majeure events.

Customers must provide an accurate and complete delivery address.

Where a shipment is returned because of an incorrect address, failure to collect, refusal of delivery or another reason attributable to the customer, additional shipping or handling costs may apply where permitted by law.

Please refer to our Shipping Policy for additional information.

SECTION 10 - CUSTOMS, IMPORT DUTIES AND LOCAL REQUIREMENTS

International shipments may be subject to customs inspections, import restrictions, taxes, duties or other charges.

Unless otherwise stated during checkout or required by applicable law, the customer is responsible for any customs duties, import taxes, brokerage charges or similar destination-country fees.

Customers are responsible for determining whether the products they order may lawfully be imported into their destination country.

Customs authorities may delay, inspect, refuse, return or seize shipments according to local law.

Where an order cannot legally be delivered because the relevant product is prohibited or restricted in the destination jurisdiction, refund eligibility will be determined in accordance with applicable law and our published policies.

We may refuse shipment to destinations that we reasonably determine present legal, regulatory or logistical risks.

SECTION 11 - RETURNS, REFUNDS AND CANCELLATIONS

Returns, refunds, replacements and cancellations are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Because certain products may be sealed, consumable, hygiene-sensitive or age-restricted, return eligibility may depend on:

  • whether the product has been opened;

  • whether protective seals have been removed;

  • whether the product has been used;

  • the reason for return;

  • applicable consumer protection law; and

  • the customer's location.

Nothing in our Return & Refund Policy or these Terms excludes any statutory rights that cannot legally be excluded.

If a product arrives damaged, defective or materially different from the product ordered, please contact us promptly and provide reasonable supporting information, such as your order number, photographs or video where appropriate.

SECTION 12 - WHOLESALE AND BUSINESS ORDERS

VapeMaxs may offer wholesale, distributor, business-to-business or bulk purchasing arrangements.

Unless a separate written wholesale or distribution agreement has been entered into between the parties, these Terms of Service also apply to wholesale and business orders.

Additional conditions may apply to wholesale orders, including:

  • minimum order quantities;

  • case quantities;

  • pricing tiers;

  • payment terms;

  • shipping arrangements;

  • territorial restrictions;

  • resale requirements; and

  • product compliance requirements.

Where a separately signed wholesale or distribution agreement conflicts with these Terms, the separately signed agreement will prevail to the extent of that conflict.

Wholesale purchasers are responsible for ensuring that their resale, marketing, labeling, distribution and sale of products comply with laws applicable in their target markets.

SECTION 13 - PRODUCT USE AND SAFETY

Customers must use products responsibly and in accordance with:

  • the manufacturer's instructions;

  • product warnings;

  • applicable laws; and

  • age restrictions.

Do not use any product that appears damaged, leaking, abnormally hot, swollen or otherwise unsafe.

Do not modify, dismantle or misuse batteries, electronic components or devices contrary to manufacturer instructions.

VapeMaxs is not responsible for damage caused by misuse, unauthorized modification, impro