Privacy policy

PRIVACY POLICY

Last Updated: September 21, 2026

1. INTRODUCTION

This Privacy Policy explains how Shenzhen YiYangWeiPu Technology Co., Ltd., trading as VapeMaxs (“VapeMaxs”, “we”, “us” or “our”), collects, uses, stores, shares and protects personal information when you visit or use www.vapemaxs.com, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our services.

For the purposes of applicable data protection laws, Shenzhen YiYangWeiPu Technology Co., Ltd. is the controller responsible for personal information processed in connection with VapeMaxs, unless otherwise stated.

Our registered business address is:

Room 301, Building 1, Zhongya Silicon Valley, Shajing Subdistrict, Bao'an District, Shenzhen, China

You may contact us regarding privacy matters at:

max@vapme.com

This Privacy Policy should be read together with our Terms of Service, Shipping Policy and Return & Refund Policy.

2. INFORMATION WE COLLECT

Depending on how you interact with VapeMaxs, we may collect the following categories of personal information.

Information You Provide to Us

This may include:

  • your name;

  • email address;

  • telephone number;

  • billing address;

  • shipping address;

  • account information;

  • order information;

  • purchase history;

  • customer service communications;

  • return, refund or replacement requests;

  • information submitted through contact forms;

  • reviews or feedback you choose to provide; and

  • other information you voluntarily provide to us.

Payment Information

When you place an order, payment information may be processed in connection with your transaction.

We may receive information such as:

  • payment status;

  • transaction identifiers;

  • payment method type; and

  • information necessary to confirm or manage your transaction.

We do not intentionally request that customers send complete payment card details to us by email.

Age and Eligibility Information

Because certain products available through VapeMaxs may be legally restricted by age, we may collect or process information reasonably necessary to determine whether a customer meets applicable legal age requirements.

This may include:

  • age confirmation;

  • date of birth where necessary;

  • verification status; and

  • other information reasonably required by applicable law.

Automatically Collected Information

When you use our website, certain technical information may be collected automatically, including:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring website or page;

  • pages viewed;

  • date and time of visits;

  • website interactions;

  • cookie identifiers; and

  • approximate location derived from technical information such as IP address.

3. HOW WE USE YOUR INFORMATION

We may use personal information for purposes including:

  • processing and fulfilling orders;

  • confirming payments;

  • arranging shipping and delivery;

  • communicating about your order;

  • providing customer support;

  • handling refunds and replacements;

  • managing customer accounts;

  • confirming eligibility to purchase age-restricted products;

  • preventing fraud and misuse;

  • protecting the security of our website;

  • complying with legal and regulatory requirements;

  • maintaining accounting and transaction records;

  • resolving disputes;

  • improving our website, products and customer experience; and

  • sending marketing communications where permitted by applicable law.

We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.

4. LEGAL BASES FOR PROCESSING

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following.

Performance of a Contract

We may process personal information where necessary to process your order, receive payment, arrange delivery, provide customer service, or otherwise perform our contractual obligations to you.

Legal Obligations

We may process personal information where necessary to comply with legal obligations, including requirements relating to:

  • accounting;

  • taxation;

  • fraud prevention;

  • age-restricted products;

  • consumer protection;

  • product regulation; and

  • lawful requests from public authorities.

Legitimate Interests

We may process personal information where necessary for legitimate business purposes, including:

  • operating and protecting our website;

  • preventing fraud;

  • maintaining security;

  • responding to customers;

  • improving our services; and

  • protecting our legal rights,

provided that such interests are not overridden by your applicable rights and freedoms.

Consent

Where required by applicable law, we may rely on your consent for activities such as certain marketing communications or the use of non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate essential website functions, maintain shopping sessions, remember preferences, improve website performance, understand website usage and support security.

Some cookies may be necessary for the website to function properly.

Other cookies may be used only where permitted by applicable law and, where required, after obtaining your consent.

You may be able to control or delete cookies through your browser settings or any cookie preference controls made available on our website.

Disabling certain cookies may affect some website fun